Introduction
Sales Agent US ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Market Entry Assessment service and website.
Information We Collect
Information You Provide
When you purchase a Market Entry Assessment report, we collect:
- Contact Information: Name, email address, company name
- Business Information: Product descriptions, category, pricing, revenue range, market entry goals
- Payment Information: Processed securely through Stripe (we do not store your complete payment card details)
Automatically Collected Information
We may automatically collect:
- Usage Data: Pages visited, time spent on site, browser type
- Device Information: IP address, device type, operating system
- Cookies: Small data files stored on your device (see Cookie Policy below)
How We Use Your Information
We use your information to:
- Generate and deliver your custom Market Entry Assessment report
- Process payments and prevent fraud
- Communicate with you about your report and our services
- Improve our services and user experience
- Comply with legal obligations
- Send you marketing communications (you can opt out at any time)
Information Sharing and Disclosure
We Share Information With:
- Service Providers: Stripe (payment processing), Anthropic (AI report generation), email delivery services
- Legal Requirements: When required by law, court order, or legal process
- Business Transfers: In connection with any merger, sale, or acquisition of our business
We Do NOT:
- Sell your personal information to third parties
- Share your business information with competitors
- Use your data for purposes other than those stated in this policy
AI-Generated Reports
Your business information is processed by Anthropic's Claude AI to generate your market entry assessment. This processing is:
- Conducted securely through encrypted connections
- Subject to Anthropic's data processing terms
- Not used to train AI models (per our agreement with Anthropic)
- Deleted from AI processing systems after report generation
Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- Encrypted data transmission (SSL/TLS)
- Secure payment processing through Stripe
- Access controls and authentication
- Regular security assessments
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
- Reports: Stored for 30 days from purchase date, then automatically deleted
- Payment Records: Retained for 7 years for tax and accounting purposes
- Marketing Data: Retained until you unsubscribe or request deletion
Your Rights
You have the right to:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information (subject to legal retention requirements)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request your data in a machine-readable format
To exercise these rights, contact us at privacy@salesagentus.com
Cookies Policy
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze site traffic and usage patterns
- Enable secure payment processing
You can control cookies through your browser settings, but disabling cookies may limit site functionality.
Third-Party Services
Stripe Payment Processing
Payment processing is handled by Stripe. Your payment information is subject to Stripe's Privacy Policy.
Anthropic AI Services
Report generation uses Anthropic's Claude AI. Data processing is subject to Anthropic's Privacy Policy.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at privacy@salesagentus.com or through our website at salesagentus.com/contact-us. Sales Agent US operates with legal and administrative offices located at 48 W George St, Glasgow G2 1BP, while providing US market representation services to international brands globally.